Frequently asked questions
What forms of payment do you accept?
We accept all major credit cards online, PayPal, Venmo, Apple Pay cashand Google Pay. We also are available meet up in person for card/cash/check in the Lexington, KY and Georgetown, KY area.
What is your return policy?
If for any reason you are dissatisfied with your purchase please contact us and we will do our best to make it right. If the product (lamp) fails in any way within 30 days of purchase (other than a broken bottle) repairs will be made at no cost to you. If the product is unused and in original condition a full refund can be issued within 30 days of purchase.
What if I want a lamp from a bottle that isn't listed on your website?
Send us an email at firstname.lastname@example.org or through the contact form on this page and we will work with our bottle stock and any bottle you may have to craft your one of a kind lamp!
What base options do you offer on lamps?
We offer genuine weathered Kentucky Barn Wood* bases as well as a solid wood base with routed edges and an oak stain.